Refund policy

At Mumady, returns are not accepted for live plants or any items once delivered. 🌿🚫 However, if your plant arrives damaged or in poor condition, please contact us within 24 hours of delivery at 📩 hellomumady@gmail.com along with clear photos of the item and packaging. 📷✨ Refunds are not automatic — they will be reviewed and approved based on the damage and condition assessed by our team. ✔️🔍 Once your refund request is reviewed and approved, we will process the refund to your original payment method within 10 business days. 💳⏳ If you do not receive the refund within 15 business days after approval, please contact us again at 📩 hellomumady@gmail.com